This is what happens when you work with us. Remember, every writer/client relationship is different, but generally, this is what you can expect.
The First Step
First, we will schedule an initial consultation call. It's our method of pinpointing exactly what you actually need. We'll ask a lot of questions, and read your brochures, marketing materials, customers' remarks, etc. The more we know about you, your product, and your customer, the better we're able to provide materials that will work for you. Together, we'll determine what will work best for your situation and will fax or e-mail you an agreement letter that explains our approach, the benefits for you, and information on time frame, deliverables, and our fee. You sign it, send it back with any deposit that might be required, and we'll get to work!
First Draft, and Revisions
On the agreed date, we will send you a draft of the work for your review. Indicate the changes you want, and send it back. (Don't be afraid to make changes. We want you to be happy!) We'll make the specified changes, and send you the revised draft. We'll clean it up, and send you the final draft for your approval. After you've had a few days to review, we'll call to make sure it's acceptable. If so, we'll send out our final invoice.
Cost vs. Value
At this point the issue of cost usually comes up. Understandably. We all have budgets we have to live with. But first, consider something else: value. What kind of value will your company enjoy from these new materials? How much will you earn in new sales, or increased donations? What is it worth to have you customers/clients see you as the one who can provide solutions to the problems they are facing?
Our customers find that their new marketing materials pay for themselves in terms of sales and visibility. The same will probably prove true for you!
But, you still wonder, how much does it cost? The answer is, it depends. Each job is different, and we treat each one individually. We charge almost all of the projects we do on a flat-fee basis. That way you know up front what a project will cost. The fees we charge are based on the size and scope of the project.
Typically, we require a 50% deposit before we begin your project, with the remaining fees due with delivery of the final copy.
What's Included
Some things come with every project. An initial phone consultation. Two rounds of revisions. A definite schedule so you'll know when to expect work to be done. And an upbeat, professional attitude.
What's NOT Included
Is anything NOT included in our services? A few things. There are no:
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Onsite meetings, unless they are spelled out in writing beforehand.
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Overnight courier.
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Travel out of town.
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Graphic design (although we might be able to make some design suggestions for you).
